Data literacy is a critical component of success in the modern world. What is the use of innovative tools if users don’t understand how they function? Can users fully utilise the abilities of these tools? Without adequate literacy, user adoption suffers. As a result, organisations are spending a large portion of their annual budgets on software, tools and infrastructure that is not being used effectively.
“In the world of data literacy there are various levels of competency. We have the data doubters, the data dreamers, the data knights and the data aristocrats. When it comes to data doubters, the challenge lies in persuading them to engage with data. To do this, they must fully understand the business value they’ll receive from this engagement. When they can identify the power of insights to drive competitive advantage, the development of literacy will become a natural progression,” believes James Hickman, Managing Director of South Africa Qlik Master Reseller (SAQMR).
Statistics show that user adoption for business intelligence (BI) products or analytics platforms is as low as 51%. “This means that, if your business buys 100 licences, chances are 49 of those licences are going to waste,” confirms Sunil Kenth, Chief Technology Officer at RoxAI. “Research also shows that providing proactive alerts drives more users to their dashboards, reminding them about the features the tools offer. This means they’ll be more likely to look to the tool when they require information, need to make a strategic decision, or want to prepare for a meeting.”
Having recognised this need in the African market, SAQMR has partnered with RoxAI to drive data literacy, digital transformation and user adoption across the continent. As part of this agreement, SAQMR will become the representative of RoxAI in the market, offering its Ping value add product for the Qlik BI and Analytics Platform.
Ping offers Qlik users proactive alerts when their data changes, as well as additional features such as broadcast alerts. It incorporates artificial intelligence (AI) with the RoxBot for Ping bolt on, integrating natural language processing and innovative algorithms. “The alerts don’t only tell users that something has changed, but will also explain why; what caused the change?” adds Kenth. In future, the solution will also feature Ping Robotic Process Automation (RPA) and GEO Ping for proximity-based alerts.
In addition to increased user adoption, Kenth confirms that the intelligent Ping solution will foster data-centric cultures and data literacy. “We seek to ensure that users are more data driven, that they learn how to use real-time data to make informed decisions, and that they contribute to a data driven organisation,” he says. “The ultimate goal is to empower people and their businesses to understand their data – and argue with it. We see an alert as the first step in this process, it’s a trigger that works.”
With a focus on both Enterprise and Mid-market accounts, SAQMR intends to take this solution to all of its current customers – and offer it as a standard service for new implementations. “We are looking forward to watching as Qlik customers across Africa benefit from greater data literacy and user adoption. We strive to link people with data and technology for actionable insights – and this is a vision that RoxAI shares,” concludes Hickman.
To learn more about the Ping solution, join an informative Webinar, to be hosted by Sunil Kenth on the 11th of April 2019, at 09h00 (GMT +2). Register HERE: https://bit.ly/2WJpRxY.
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Qlik® delivers intuitive platform solutions for self-service data visualization, guided analytics applications, embedded analytics and reporting to approximately 40,000 customers worldwide. Companies of all sizes, across all industries and geographies, use Qlik® solutions to visualize and explore information, generate insight and make better decisions. At Qlik, we optimize Business Intelligence (BI) by harnessing the collective intelligence of people across an organization. We focus on empowering people—by enabling everyone in an organization to see the whole story that lives within their data.
About South Africa Qlik Master Reseller
South Africa Qlik Master Reseller (previously known as QlikView SA) has been a member of the EOH group of companies since 1 July 2014, facilitating a great partnership that aims to accelerate growth for Qlik in Southern Africa directly or through its specialized Partner channel. SA Qlik MR’s portfolio of products meets customers’ growing needs from reporting and self-service visual analysis to guided, embedded and custom analytics. Over 1800 customers rely on Qlik solutions to gain meaning out of information from varied sources, exploring the hidden relationships within data that lead to insights that ignite good ideas.
These solutions bridge the gap between traditional BI solutions and inadequate spreadsheet applications. The in-memory associative search technology that Qlik pioneered, pioneered the self-service BI category, allowing users to explore information freely rather than being confined to a predefined path of questions. Appropriate from SMB to the largest global enterprise, Qlik’s self-service analysis can be deployed with data governance in days or weeks. The platform’s app-driven model works with existing BI solutions, offering an immersive mobile and social, collaborative experience. Headquartered in Radnor, Pennsylvania, Qlik does business in more than 100 countries with over 40,000 customers globally. For more information, please visit www.saqlik.com.
RoxAI develops intelligent business solutions that inspire increased productivity, greater operational efficiencies, faster business decisions, and increased sales. Its solutions draw on the latest developments in artificial intelligence, machine learning, and natural language processing.
The expertise represented by RoxAI’s team matches the scope of its vision. Each project undertaken and developed reflects decades of experience in data science, AI development, computational linguistics, blockchain technologies, and web development. For more information, visit www.roxai.com.