By David Bolton, Vice President, Industry Solutions & Business Value, Qlik
Adapted from his presentation at the Southern Africa Qlik Summit 2018
Through the strategic use of data, organisations are empowered to solve complex business problems. Whether it is surgeons determining how and when to offer care to who, or criminal justice departments looking for trends to curb crime, transforming internal data analytics capabilities is essential.
The Current State of Analysis
Data must drive transformation. To continue thriving, every aspect of business performance must be transformed. We must drive business value and organisational change from the data that we hold within the organisation.
Digital Transformation and Why It Matters
- Data is the foundation of the new economy
- Analytics transforms data into insights
- Insights drive actions that transform business
It’s that simple.
Context is Key
Visualisation is incredibly important, but it’s critical to realise that this process is a marathon, not a sprint. The real value in all of this the ability to connect the underlying data. Don’t get blinded by visualisation, but rather think about the business question – and the advent of data literacy.
What is Data Literacy?
Technology on its own isn’t enough. We can build the best technology in the world, but without users to engage with it, use it and understand it, it won’t drive value. Customers can’t access the value that’s available to support the journey if they aren’t data literate – if they can’t read, speak and write the data language.
How do we succeed? Seven Habits…
The seven habits of data-driven organisations:
- Data first, rule of thumb second – the mentality has to shift considerably.
- It’s not big data, but combinations – don’t obsess with volume but rather look at how to connect datasets together.
- Doubt and questions are encouraged – get people in the process early on and encourage them to ask questions in an engaging, rather than cynical way.
- Focus on governance not dictatorship – lead with a carrot to entice action, rather than a stick to chastise lack of action when it’s already too late.
- Embrace data literacy – it is fundamental.
- Analytics to the edge – enable all the people, all the time, with all the data.
- Empower your people – invest in them and it will pay dividends to you.
These are the drivers towards DT and the key to making successful projects really work well. You have the opportunity to empower your people, through data analytics. This opportunity must be leveraged for all insights, both internal and external.